FAQ

 

 

 

 

 

FREQUENTLY ASKED QUESTIONS

You probably have lots of questions about the jungle and what its like to stay at Khaosok Ecolodge. We’ve done our best to answer the most common questions here. If you don’t find your answers feel free to contact us. We would be happy to help.

  • Q.

    I would like to reserve a room, how do I secure the booking?

    We require a deposit covering your first night’s booking and your pickup transfer (if any).

  • Q.

    What is the Check-in and Check-out time?

    Check-in is at 14:00 and check-out is at 11:00

  • Q.

    Can we pay our remaining balance by credit card?

    We do not have a credit card facility at the resort. However, there are many ATMs available here in Khao Sok.

  • Q.

    Are the room and activity prices inclusive of tax?

    No, room and activity prices showing on the website DO NOT include the 7% VAT government tax. All food, drinks, tours, and accommodation will be subject to an additional 7% government VAT tax which will be added to your bill upon check out.

  • Q.

    Do you have a parking area?

    We have a gravel and grass uncovered parking area located beside reception.

  • Q.

    I’ve made a deposit but our plans have changed, is it possible to change our booking date?

    We would like to accommodate your request but there is a cancellation policy that we follow. Please read more: here

  • Q.

    Can we walk around the Khao Sok village or is it too far?

    We are located 900 meters from the Khao Sok Town. It is walkable and takes approximately 15 – 20 min depending on your pace.

  • Q.

    Do I need to make advanced bookings for activities now, or can I book when I arrive?

    We find it best to book Overnight Lake Stays and Jungle Camping Trips in advance. All other activities can be booked upon arrival.

  • Q.

    We are traveling with small children, are we able to do the lake trip?

    The youngest guests we have had on Overnight Lake Trips have been 2 – 3 years old. We have small size life jackets available for children. Please ask about our reception.

  • Q.

    I am traveling from/to Bangkok, what is the best way?

    The easiest and most convenient way from/to Bangkok is either fly to Surat Thani Airport or take the train to Phunpin Station, you can find detailed travel instructions on our Getting to Khao Sok page.

  • Q.

    What is the closest airport to Khaosok Ecolodge?

    Surathani Airport is closest to Khaosok Ecolodge, you can find detailed travel instructions on our Getting to Khao Sok page.

  • Q.

    Is it possible to arrange a late pick up at 22:00 or later?

    Private transfers can be arranged at any time convenient to your travel plans. (Transfer Services)

  • Q.

    Do you provide a baby seat or car seat for private transfers?

    Yes, we can provide a baby seat or car seat. Please let us know the age of your child at the time of booking if you require these.

  • Q.

    Can you arrange pick up from the Khao Sok bus stop (Highway 401)?

    Sorry, we do not offer to pick up from the bus stop. However, there is a taxi service at THB 50-80 per person, depending on the time of your arrival, to Our Jungle House.

  • Q.

    What time is the last bus to Khao Sok?

    Sorry, we are not sure about incoming public transport but we can help arrange any outgoing public transport options while you are here.

  • Q.

    I don’t stay there, but can I book tours with you?

    Yes. If you would like to visit Cheow Lan Lake, we can arrange Full Day Lake Tour or Overnight Lake Tour for you, both join-in and private groups. If you would like to explore other parts of Khao Sok National Park, we also can arrange the Overnight Jungle Camping or Bird Watching tour for you. To book our tours, please follow this link